Privacy policy

HTV Max Privacy Policy

Effective Date: JUNE 1, 2025
Last Updated: [Insert most recent update date here]

This Privacy Policy explains how HTV Max ("we", "our", or "us") collects, uses, and shares your personal information when you visit or make a purchase from www.htvmax.com (the "Site").

1. Personal Information We Collect

When you interact with our Site, we collect the following types of personal information:

a. Device Information

Examples: Web browser version, IP address, time zone, cookie data, browsing behavior on the Site (e.g., pages viewed, search terms).
Purpose: To load the Site correctly, analyze usage, and improve performance.
Source: Automatically collected through cookies, pixels, tags, and web beacons.
Disclosure: Shared with our platform provider, Shopify.

b. Order Information

Examples: Name, billing/shipping address, payment method, email, and phone number.
Purpose: To process your orders, manage payments, arrange shipping, send order confirmations, prevent fraud, and send relevant communications.
Source: Collected directly from you.
Disclosure: Shared with Shopify, ShopPay, Apple Pay, Google Pay, PayPal, and relevant service providers.

c. Customer Support

Examples: Communications or inquiries submitted via email or contact forms.
Purpose: To provide customer assistance and resolve issues.
Source: Collected directly from you.

2. Use of Personal Information

We use your information to:

Fulfill and manage your orders
Communicate with you
Provide customer support
Improve the Site and our services
Send promotional emails (with your consent)

3. Sharing Your Personal Information

We share information with third-party service providers who assist us in operating our business. For example:

Shopify hosts our online store. View Shopify’s Privacy Policy
We may share your data to comply with legal obligations (e.g., subpoenas, law enforcement)

4. Behavioral Advertising

We use your information for personalized advertising through:

Google Analytics (Privacy Policy)
Facebook Ads
Other marketing partners

You may opt out of targeted ads via:

5. Cookies

We use cookies to:

Recognize your device
Save preferences
Analyze site traffic
Personalize advertising

You can control cookies via your browser settings or learn more at www.allaboutcookies.org. Blocking cookies may impact your site experience.

6. Do Not Track

We do not respond to “Do Not Track” browser signals due to the lack of industry consensus.

7. Data Retention

We retain your order information unless you request deletion. See “Your Rights” below for details.

8. Your Rights

a. European Residents (GDPR)

If you are located in the EEA, you have the right to:

Access the personal data we hold
Request correction or deletion
Object to or restrict data processing
Withdraw consent at any time

Lawful Bases for Processing:

Your consent
Contractual necessity
Legal obligations
Legitimate interests (unless overridden by your rights)

b. California Residents (CCPA)

You may request to:

Access or port your data
Correct or delete personal information
Appoint an authorized agent to act on your behalf

To exercise any of the above rights, contact us at:
📧 sales@htvmax.com

9. Automated Decision-Making

We do not engage in fully automated decision-making with legal or significant effects. Shopify uses limited automated tools to prevent fraud (e.g., temporary IP or card blocks), which are time-limited and not legally binding.

10. Minors

The Site is not intended for individuals under the age of 15. We do not knowingly collect data from children. If you believe a minor has submitted personal data, please contact us to request its deletion.

11. Changes to This Policy

We may update this policy periodically for legal, operational, or service-related reasons. The revised policy will be posted on this page with an updated effective date.

12. Contact Us

If you have questions or would like to exercise your privacy rights, contact us at:

HTV Max
2618 North 10th Street, Suite N
McAllen, TX 78501, United States
📧 sales@htvmax.com

If you are unsatisfied with our response, you have the right to contact your local data protection authority.